Here is what I will do when I speak or train for you:

• During the preparation phase, I will:

• Discuss your needs and establish goals for customizing my program.

• Learn as much as I can about your organization.

• Be open to your comments, concerns and questions.  My entire focus will be on making sure that I accomplish your goals for my presentation.

• When delivering a keynote speech, I will know the theme of your meeting and relate my presentation to it.

• When traveling, I will notify you in advance of my travel itinerary.

During my presentation, I will:

• Be cheerful and open my presentation with energy and purpose.

• Never use off-color language or material.

• Interact freely with the audience and involve them through questions, a show of hands, eye contact and exercises as appropriate.

• Present well-researched, profound information.

• Use stories and humor liberally.

• Never be rude to an audience member.

• Allow for questions and comments from the audience.

• Relate my points to your organization in a way they will remember.

• Stick to my time frame and adjust if needed.

After my presentation, I will:

• Stay around after my presentation to answer questions.

• Discuss with you strategies to continue the impact of my message.

• Never disclose any sensitive information about your organization.

• Offer on-going support to insure your ability to achieve the highest degree of success.

      In short – I will deliver an exceptionally good program, in a      highly professional manner. My ultimate desire is to exceed your expectations.